1. Acceptance of terms
By installing the Crowvex app on your Shopify store, or by otherwise accessing or using the Crowvex service, you agree to be bound by these Terms of Service ("Terms"). If you don't agree to these Terms, don't install or use the service.
Crowvex is operated by Aevori Holdings Ltd., a corporation organized under the laws of Ontario, Canada ("Crowvex," "we," "us," or "our"). These Terms form a binding agreement between you (the merchant operating the Shopify store on which Crowvex is installed) and Aevori Holdings Ltd.
2. The service
Crowvex is a Shopify app that calculates per-order, per-product, per-day, and per-month profit for print-on-demand merchants by automatically pulling production and shipping cost data from Printful and Printify. The service is provided as-is, on a subscription basis, with the features described on crowvex.com and inside the Crowvex app.
We may modify, add, or remove features over time. Material changes that reduce the core functionality you signed up for will be communicated to you in advance.
3. Subscription and billing
Crowvex is billed at $29 USD per month, with a 7-day free trial that begins when you install the app. All billing is handled through Shopify's Billing API. Your subscription is charged to the same payment method you have on file with Shopify.
If you cancel during the free trial, you are not charged. If you continue past the trial, your subscription renews monthly until cancelled. You may cancel at any time from inside the Crowvex app or from your Shopify admin.
4. Refunds
If you cancel mid-cycle, Shopify's billing rules apply: charges may be pro-rated for unused time at Shopify's discretion. We do not issue separate refunds outside of Shopify's billing system. If something has gone wrong on our end and you believe a refund is owed, email contact@crowvex.com and we'll work with you to make it right.
5. Acceptable use
You agree not to:
- Use Crowvex for any unlawful purpose or in violation of any applicable law
- Attempt to reverse-engineer, decompile, or extract source code from the service
- Use the service to scrape, mirror, or resell data we provide
- Interfere with or disrupt the service, our infrastructure, or the experience of other users
- Submit false or misleading data to manipulate the calculations Crowvex performs
6. Your data and your account
You retain ownership of all data from your Shopify store and your connected POD accounts. We use that data only as described in our Privacy Policy — primarily to calculate profit and display dashboards back to you. You are responsible for keeping your Shopify and POD account credentials secure.
7. Intellectual property
The Crowvex name, logo, design, source code, and all related materials are the intellectual property of Aevori Holdings Ltd. Nothing in these Terms grants you any license to use our trademarks, copy our design, or reproduce our software outside of normal use of the service.
8. Third-party services
Crowvex depends on Shopify, Printful, and Printify APIs to function. If those services experience downtime, change their APIs, or revoke access, Crowvex's functionality may be affected. We monitor these dependencies and respond as quickly as possible, but we are not responsible for outages caused by third-party platforms.
9. Disclaimer of warranties
The service is provided "as is" and "as available," without warranty of any kind, express or implied. While we work hard to make Crowvex accurate, we don't guarantee that profit calculations will be free of errors — Crowvex is a tool to support your business decisions, not a substitute for independent accounting or tax advice. Always confirm financial figures with your accountant before relying on them for tax filings or major business decisions.
10. Limitation of liability
To the maximum extent permitted by law, Aevori Holdings Ltd.'s total liability to you for any claim arising out of or relating to the service is limited to the total amount you paid for Crowvex in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost revenue.
11. Termination
You may cancel your subscription and uninstall the app at any time. We may suspend or terminate your access to the service if you materially violate these Terms, with notice and an opportunity to cure where reasonable. On termination, your data is deleted as described in the Privacy Policy.
12. Governing law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the service shall be resolved in the courts located in Ontario, Canada, unless otherwise required by mandatory consumer-protection law in your jurisdiction.
13. Changes to these terms
We may update these Terms from time to time. The "Last updated" date above will reflect the most recent version. For material changes that affect your rights or obligations, we'll notify you via email or an in-app banner before the changes take effect.
14. Contact
Questions about these Terms:
contact@crowvex.com
Aevori Holdings Ltd. · Ontario, Canada